Are you looking for a way to improve customer service on your ecommerce website? Are you also looking for another way to decrease shopping cart abandonment and increase sales on your website? How about a way to differentiate your website from the competition? If so, consider using Live Chat. Live Chat allows you to communicate with prospects on your website and can improve both acquisition and retention. Live Chat personalizes the...

Will your business web site be viewable on mobile phones? It should be if you want to fully participate in the hundreds of billion dollars of business-to-business and retail sales accruing from the Internet. Although smart cell phones can view most web site content, they remain a minority of outstanding phones. In order to insure your company web site is mobile ready, you need a version that employs a liquid (no fixed dimensions) layout,...

If you are the owner of the Google Local Listing, claim it. Claiming your listings is an opportunity to be found by more people in more places. People are searching for local businesses. Google has integrated their local search into the main organic search results becoming the first thing searchers view. Otherwise, anyone including your competitor can claim your Google Local Listing and hijack the account. The hijacker finds the listing...

Juniper Research estimates that by 2014, there will be 2.4 billion mobile web users. People surf the web using mobile devices such as smart phones with tiny screens, limited bandwidth and navigation. When developing mobile design, keep your mobile design simple. Mobile design is integral for the future and should be implemented now. Do not wait until 2014 to start your mobile web design. Otherwise, you will lose out to your...

For those of you who advertise on Google Adwords and cannot see your ads, see below for suggestions: 1. Use the Ads Diagnostic Tool: This tool can help explain why your ads may not be appearing. You can find detailed explanations of these reasons and solutions at Ads Diagnostic Tool Information. Access this tool by via the ‘Tools’ tab or view the results directly in the ‘Keywords tab’ under the main...