Posts Tagged web site design

When retailers think about redesigning their web sites, they expect the redesign to boost their sales immediately. Before doing the redesign, retailers need to figure what consumers want to do and how easy it will be to satisfy them.

Shoppers visit ecommerce web sites to not only make purchases but to gather product information, read or write product reviews etc. It is important that the site design allows the consumers to easily find what they are looking for. For example, if the customer wants to get additional product details or read reviews, there needs to be a clear path. Sites that make it easy for consumers to accomplish their goals build long-term loyalty.

Once the retailer has a well designed site, they need to address how to get visitors to the site. An Internet Retailer Survey reports that 40.2% of the respondents would like the search engines to get them visitors. This is done by a process of search engine optimization (SEO). Moreover, 27.8% of the respondents would like to have more community features, which is done by using social media.

Social media is a major source of information for consumers. A social network presence can help drive traffic back to a retailer’s site. This trend is prompting many retailers to participate in social networks and be part of that information exchange.