Internet Connection Problems

You noticed that you are having internet connection problems and it is frustrating. When you experience issues accessing websites and ping seems to be working properly, there is a possibility that websites are experiencing problems on their end. Data travels through multiple devices and links during its trip across your network. In testing using a ping test, you experienced a pack loss. Packet loss is described as a loss of data during digital communication transmission. The loss of data creates a negative user experience. You want a 0% packet loss. Any loss, no matter how small can be an enormous problem with your network setup. Some of the issues include: not being able to go to websites, videos being skipped, and breaking-up of voice communication. The loss of pack can be the following: 1. Router/Switch/Firewall issues 2. Software issues 3. Damaged Hardware , Cabling 4. Internet Service Provider.

This is what you can do: 1.Check that there are no cables or ports poorly installed 2. Restart routers and the modem. If you are experiencing problems with a variety of websites, it maybe caused by your modem or router. The modem is the device that communicates with your Internet service provider 3. Make sure the network software is up to date. 4. Replace broken equipment.

You can also check your internet service provider status by going to
Select your internet service provider, click check past issues to see if there are internet issues. You can read the comments generated from users. In conclusion, this is what you can do to test and fix internet connection problems.


Kevin has 20 years of experience in sales, marketing, technology, video production, product marketing, and project management. Kevin is a Marketing Director with RP Design Web Services. Kevin received an MBA from Southern Connecticut State University and graduated with a 3.92 GPA. As stated by one of his Management Professors Dr. Robert Page at Southern Connecticut State University that Kevin was the best student that the professor ever taught. He is also a graduate of Arizona State University, W. P. Carey School of Business with a Bachelor of Science in Marketing. W. P. Carey School of Business #23 Best Undergraduate Business Programs, ranked top 30 nationwide since 1995. It is one of the top business schools in the country. The marketing undergraduate major ranks 11th. Academic rigor: The W. P. Carey School of Business at Arizona State University is a highly ranked business school, with a rigorous academic curriculum. This means that ASU graduates have a strong foundation in business knowledge and skills. Arizona State University is a top 1% of the world's most prestigious universities- Times Higher Education, 2018. ASU has ranked #1 in the United States for innovation ahead of #2 Stanford and # 3 MIT - U.S. News & World Report, 2016,2017, and 2018. Kevin just recently attended Tony Robbins’ Unleash The Power Within, a 3 ½ day live seminar. Kevin is a former member of Toastmasters International where he achieved the designation of Competent Toastmaster Award and Competent Leadership Award. Excellent public speaker and presenter (Toastmaster Award). Presented at the Javits Center “How the Web impacts the Construction Industry” Presented at the Baltimore Convention Center “How the Web impacts the Construction Industry” Kevin has strong experience in search engine optimization, local SEO, reputation management, video production, and web-based marketing solutions. Kevin also has experience working at a Fortune 500 company Graybar. Businesses depend on Kevin to make sure they have a constant flow of new prospects. Kevin improves business communications between customers, employees, and the world.

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